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Communication during an exam

Objectives and content of this instruction

You have already prepared a course for an online exam and want to take the exam online within a certain time frame.
The following instructions show you which communication options are available to you during the test in OpenOlat.

Target group

[x] Authors [x] Coaches [ ] Participants

[ ] Beginners [x] Amateurs [x] Experts

Expected previous knowledge

Communication needs

During an online exam, various communication needs may arise:

  • individual participants have individual problems
  • the examination supervisor (coach) would like to point out that there are only 10 minutes left to complete the work
  • the coach answers the question of a single person
  • the coach recognizes through a query that a note to all exam participants is required
  • ...

OpenOlat has communication options for these situations. Even if Assessment mode is active and all other tools on the computer are deactivated via Safe Exam Browser.

In particular, these are the two communication tools

  • Messages (from coaches to everyone) and
  • the exam chat (1:1 with coaches or from coaches to everyone)


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1. Set up communication channels as course owner/author

Would you like to allow exam participants to ask questions during the exam?
The tool for this is the exam chat. As the course owner, make the settings accordingly. Without this approval by the course owner, the exam chat is not available.

Open course editor > Select test course element > Communication tab

communication_during_exam_author1_v1_de.png

If course owners are also to be chat coaches, they will also see the messages in the global menu bar.

The coach chat during exams works regardless of whether the general chat function is activated in the OpenOlat instance or not.

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2. Communicate as coach

Where can I find the communication tools?

  • In the menu, select the test course element that contains the exam.
  • As a coach, you will not see the test after clicking on it (like the participants), but several tabs.
  • Select the "Communication" tab. There you will find the tools for communication between exam supervisors (coaches) and exam participants.

In the upper area you create, edit and manage the notifications (1:many) before and during the exam.

In the bottom area you can see an overview of the chat histories (1:1) with the exam participants.

communication_during_exam_coach1_v1_de.png

Video Introduction: Überblick Testing

Video Introduction: Wie funktionieren Tests in OpenOlat?


Checklist

  • tbd