Quality Management: Surveys
How are surveys created?
A survey in quality management is based on a form learning resource. You do not integrate the form into a course element (course element "Form", "Survey" or "Assessment"), but directly in the Quality management module. At the configured time, OpenOlat sends a link from there to the target group, which you also define in the module. Via this link, the recipients find the questions.
Note
Please differentiate:
- Learning resource "Form" (corresponds to a sheet of paper with questions)
- Course element "Form"
A form learning resource is integrated into this course element. - Course element "Survey"
A form learning resource is also integrated into this course element. In contrast to the course element "Form", however, the participants' entries in the form learning resource can be made anonymously. A report with statistics is also generated.
Where are the forms created?
You create the form learning resources for quality management in the authoring area, just like all other learning resources.
When creating a data collection or a data collection generator, it is also possible to switch to the authoring area and create a form learning resource there.
Who creates the forms for quality management?
All authors create form learning resources for quality management, not only persons with the role Quality manager. Every form an author creates can be used in quality management.
Quality managers will often formulate their quality control questions themselves (i.e. create the learning resource themselves), but they can also integrate existing form learning resources of other authors into their data collections.
Conversely, the learning resources created for quality control are visible to all other authors. Editing rights, however, must be granted explicitly by the owners of a learning resource:
Learning resource > Administration > Settings > Tab "Share" > Options under "Authors can ..."
What should a quality management form incorporate?
You create learning resources of the type "Form" in the authoring area and build them in the form editor. Every element the form editor offers can be inserted into the form.
A rubric element with a Likert scale is often used. Fields for free text entries can be used to enable personal comments. If no fields for entering the name are created, the survey remains anonymous.
If a form is used for surveys as part of quality management, a uniform form is required for all participants and courses. The questions included should be formulated in general terms accordingly and adapted to the respective purpose, e.g.
- Start survey
- Lecturer evaluation
- Interim survey
- Final survey
- Ad hoc surveys
This means that relatively few standard questionnaires are used, and one questionnaire corresponds to one analysis.
Modification of forms for quality management
Once form learning resources have been used, they can only be edited minimally. Changes would distort the result because the newly surveyed persons would answer different questions than those surveyed before the change.
If you want to work with new form learning resources, you can copy the previous learning resource in the authoring area and modify the copy. The form learning resource should then be replaced for the further data collections at a convenient date.
Further information
Course Element "Form" >
Course Element "Survey" >
Authoring - Overview >
The form editor >
Quality Management: Overview >
Quality Management: Data collections >
Quality Management: Data Collection Generators >